FAQ
How can we assist you?
here’s no question too small or request too big for our ChingLoo client advisors. we’re always at your service.
Frequently asked questions
How do I care for my Prouduct?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Need Help, Contact Us
There’s no question too small or request too big for our Tiffany client advisors. From choosing an engagement ring or gift to providing in-store or virtual appointments, we’re always at your service.
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